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Privacy Policy

Issue Revision Date: Reason for Change:
1.0 06/04/2018 Released

 

BACKGROUND:

Goldstar Transport Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.goldstartransport.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 or EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) commencing May 25th2018; and

“We/Us/Our”

means Goldstar Transport Limited , a limited company registered in England under Company number 02953405, whose registered address is:

Goldstar Transport Ltd.
Parker Avenue 
Felixstowe
Suffolk IP11 4HF

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

3. Your Rights

3.1          As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

3.1.1       The right to be informed about Our collection and use of personal data;

3.1.2       The right of access to the personal data We hold about you (see section 12);

3.1.3       The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 13);

3.1.4       The right to be forgotten – i.e. the right to ask us to delete any personal data We hold about you (We only hold your personal data for a limited time, but if you would like Us to delete it sooner, please contact us using the details in section 13);

3.1.5       The right to restrict (i.e. prevent) the processing of your personal data;

3.1.6       The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

3.1.7       The right to object to Us using your personal data for particular purposes; and

3.2          If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 13 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

3.3          For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

4. What Data Do We Collect?

Depending on your use of Our Site, we may collect and process the following data about you:

4.1          Information you give us

You may give us information about you by filling in forms on our Site, our Driver Candidate Application portal or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, e-mail address and phone number as well as details of your date of birth, Gender and driving licence.

4.2          Information we collect about you

We are committed to ensuring that your information is secure. We do NOT store any information that you supply through our contact form on the website.

With regard to each of your visits to our site we may automatically collect cookie information:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

5. How Do We Use Your Data?

5.1          All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 or the GDPR at all times. For more details on security see section 11, below.

5.2          Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

5.2.1       Supplying Our services to you (please note that We require your personal data in order to enter into a contract with you);

5.2.2       Personalising and tailoring Our services for you;

5.2.3       Replying to emails from you;

5.3          With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 or the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

5.4          You have the right to withdraw your consent to Us using your personal data at any time and to request that We delete it.

5.5          We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

6. How and Where Do We Store Your Data?

6.1          We only keep your personal data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

6.2          Your data will only be stored in the UK.

6.3          Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

 

7. We Share Your Data?

7.1          We will not share any of your data with any third parties for any purposes without your consent.

7.2          In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.


OR

7.3          We may share your data with other companies in Our group. This includes Our subsidiaries and/or Our holding company and its subsidiaries.

7.4          We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

7.5          In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

 

8. What Happens If Our Business Changes Hands?

8.1          We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

 

9. Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

 

10. Other sites and social media

If you follow a link from our Site, application or service to another site or service, this notice will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices appearing on those sites or services.

Our Site, applications or services may enable you to share information with social media sites or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.

 

11. Security and storage of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information, but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other websites, applications and services via an internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of our Site, applications or services please keep this password safe – we will not share this password with anyone.

 

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR (commencing 25th May 2018), no fee is payable, However, we may charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. Please contact Us for more details at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

13. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone on 01359 245367, or by post at HR Department, Goldstar Transport Limited, Elmswell Road, Woolpit, Suffolk IP30 9RH. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

 

14. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Contact Us

  
  • Head Office

    Goldstar Transport Ltd.
    Parker Avenue
    Felixstowe
    Suffolk IP11 4HF

    T: +44 (0)1394 676 800

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